How long does it take to process a withdrawal?

This depends on the payment method you’re using:

  • Card withdrawals to cards take 3-5 working days to clear your end.
  • E-wallet withdrawals can take up to 1 business day to clear your end.
  • All withdrawals are subject to standard security checks.

Please note that to comply with the anti-money laundering rules we may, always at our sole discretion, choose to pay part or all of your withdrawals by reversing any prior charges made to a credit/debit card account first. This is as per our closed loop policy. 

For more information on our closed loop policy, please see here

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