My game has crashed while playing. What can I do?

If a game crashes mid play, the first thing you can do is to log out and log back in again. 9 times out of 10 you will be able to pick up where you left off.

If you find this does not help, ensure you have a good internet connection. Close any additional tabs in your browser that may use up the internet connection (YouTube, Netflix etc), and clear the cookies and cache of your browser history.

If the error continues, you can contact our Customer Support team for help. Please confirm the name of the game,the date and time the error was encountered, any stakes placed at the time, and any error messages you were given. Screenshots can also be helpful in resolving technical difficulties.

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