Bonus funds cannot be withdrawn until the full wagering requirement has been met, and the Bonus funds have been converted to cash and transferred to the cash wallet.
While the bonus is active on the account, you can however withdraw the funds of your "Buy In Wallet". In doing so, you will cancel the bonus and forfeit any bonus funds ("Bonus Wallet" and "Bonus Winnings Wallet" balances).
If a withdrawal is requested from an active bonus, we will not be able to reinstate the cancelled bonus or refund the forfeited bonus funds.
To track the progress of the wagering requirement, please go to the “My Promotions” tab of your logged in account, under “Casino & Games”. To save you going back please click here.